Indigo Airlines — Baggage handling

Address: New Delhi, Delhi, 695003
Website: www.goindigo.in

It is with deep regret that I have to bring this up.

On 20th on my flight from Pune to Bangalore Flight 6E 105, PNR -LGDJ7U, after boarding the aircraft along with my mother who is old, I was told there was no space to stow the luggage where we were seated or anywhere near. I have paid extra for the front seats thinking that we would be able to get in and get out without hassels. The airhostess was not very welcoming and they were clueless what to do.
After a while the ground staff took our luggage and placed it at 19th row.
Due to the placement of the bag, we got delayed for connecting flights to Trivandrum. This is really unacceptable and the crew should not be placing the baggages of other passengers above the seats of those who have paid extra charges to be seated in front.

I need this to be addressed to the management of Indigo and such things should not be repeated with other passengers.
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