[Resolved] Indigo Airlines — being asked to pay extra for seats during check in.
B
bb9
Dec 30, 2014
Address: Kolkata, West Bengal
while checking in, we requested for two seats together.executive told only premium seats are left and we have to pay Rs600 for each seat(i.e. total 1200Rs). she to;d there are no non premium seats left.
After a lot of discussion, she told that there are non premium seats left in last row.
after boarding the flight we observed that the flight was not at all full. there were several seats vacant.
why were we being asked to pay extra when non premium seats were left?? this is ridiculous and not ethical.
PNR:X59LKF
Flight 6E 328 from Kolkata to Mumbai on Dec 22
Note: there was a Bengali lady at the counter. her name started with "N". dont remember her full name
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Aug 14, 2020
Complaint marked as Resolved
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