Indigo Airlines — Being fragile baggage broken into 2 pieces

Address: Khordha, Odisha, 751001
Website: www.goindigo.in

I made my checked-in baggage as fragile but indigo airlines do not understand the meaning of 'fragile' due to which i got my checked-in baggage broken in 2 pieces. The baggage was thrown in front of my eyes.
Date: 19/06/2017
Pnr: b5gb5y
Travel details: chandigarh= delhi (12:00 - 12:55), delhi= bhubaneswar (15:45 - 18:00)
I dropped my baggage at chandigarh airport and got it broken in bhubaneswar airport.
Kindly give me a new baggage. Pictures are attached for the same.
+3 photos
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