Sasha G at indigo needs proper training..she works in morning shift.[protected] we received call from this Numebr. Poor coordination from the caller..we missed our flight coz there was silent announcement regarding flight boarding.. we got call too regarding boarding but we couldn’t answer coz of poor network but we didn’t new that call was from airlines... Sasha called n just said hello hello and she disconnected.. she should at least mentioned from where she is calling.. once she called n disconnected.. we called her thrice but No response from there... their coordination is very poor she needs proper training.. and girl at least he boarding she was very rude when we went to her regarding our flight inquiry.. we r highly disappointed... very bad indigo staff...
Was this information helpful?
No (0)
Yes (0)
Apr 21, 2018
Complaint marked as Resolved
IndiGo customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2018
IndiGo Customer Care's response Hi Shabi,
Kindly share your PNR number or contact number so we may speak to you in this regard.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment