[Resolved]  Indigo Airlines — boarding

Sasha G at indigo needs proper training..she works in morning shift.[protected] we received call from this Numebr. Poor coordination from the caller..we missed our flight coz there was silent announcement regarding flight boarding.. we got call too regarding boarding but we couldn’t answer coz of poor network but we didn’t new that call was from airlines... Sasha called n just said hello hello and she disconnected.. she should at least mentioned from where she is calling.. once she called n disconnected.. we called her thrice but No response from there... their coordination is very poor she needs proper training.. and girl at least he boarding she was very rude when we went to her regarding our flight inquiry.. we r highly disappointed... very bad indigo staff...
Was this information helpful?
No (0)
Yes (0)
Apr 21, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2018
IndiGo Customer Care's response
Hi Shabi,

Kindly share your PNR number or contact number so we may speak to you in this regard.

Regards,
IndiGo Team
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5623
    Pending
    12
    Resolved
    2887
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information