Indigo Airlines — Boarding denied

Hello sir.
My son booked flight on 26/11/2022
From manglore to Mumbai on hisnstudent I'd of Indian naval academy ezhimala.
He is student over there.
But his Id got rejected and he told that he is a defence person, which he is not as he has not joined service till. He is a student. He is been told to pay 5500 more suddenly. Very bad behaviour at counter by one of the staff.
If the defence College id is not acceptable then what to say. Very bad experience . We felt very bad.
Paying now extra money.
But we need this money back. Sending you the details of ticket

IndiGo: Dear flyer, your IndiGo
PNR is YJDLWB - 6E 6678,
26Nov, IXE-BOM(T2)
[protected] HRS.
For a hassle-free airport experience, please web check-in at https://i9f.in/XGKcfp Do ensure all COVID safety guidelines are followed. Power banks, lithium batteries, portable mobile chargers and laptops are allowed ONLY in Hand-Baggage and NOT in Checked-in Baggage. If any of these items are detected with X-ray, your checked in baggage will NOT be loaded on the flight and may be subject to further search. Please click here https://i9f.in/rPkogg for a detailed list of restricted items. For any other travel queries, ask Dottie https://i9f.in/INPwbh Ready. Set. IndiGo

In the hope of quick and positive reply.
Thank.yoi

++ Group Request

Thanks and Regards

Karan Satija

cid:image001.[protected]@01D2A221.73614260

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