[Resolved]  Indigo Airlines — boarding pass lost

Sir,
I ms. Manisha chahal research scholar at pec, chandigarh having booking reference no.- cdr2ug. I have been made my trip from mangalore to mumbai on 23 dec 2017 by indigo airways. I have lost my boarding pass. The same boarding pass is urgently required for claim purpose.
Therefore you are requested to send the duplicate one on my under mentioned e-mail ; - manisha. [protected]@gmail.com
Pnr: cdr2ug
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Mar 23, 2018
Complaint marked as Resolved 
Verified Support
Feb 15, 2018
IndiGo Customer Care's response
Dear Sir/Ma'am,
With reference to your request, we would like to inform you that boarding passes cannot be generated post travel. Further, effective from 01st Oct 2012 a fee of INR 200.00 per passenger per flight is applicable for generating travel certificates post travel.
You may obtain the travel certificate online through the following link,
https://dbusinessapps.goindigo.in/TravelCertificate/homepage.aspx
Alternatively, the travel certificate can be obtained by getting in touch with our call centre at[protected] /[protected]. You will receive the required Travel Certificate within 24-48 hours of making the payment.
Trust this Clarifies.

Regards,
Team IndiGo
 
1 Comment

Comments

Extra money was asked after money transaction for Indigo through IRCTC.
IndiGo Customer Care's response, Feb 15, 2018
Verified Support
Dear Sir,

Kindly elaborate your concern, so we may check this further.

Regards,
Team IndiGo

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