Indigo Airlines — Broken Fragile Item

Address: Hyderabad, Andhra Pradesh

I travelled on 10 May from Delhi to Hyderabad at 1540/1750 on flight 6E377 My PNR number is UDSGSK. I was carrying medicines in glass bottle, told at check in counter to mark it as Fragile . Also told him that its completely glass so need to be taken care of. When we reached Hyderabad, the fragile item also came in belt (number 3). It was not given to us personally. Glass bottle was completely damaged and medicine was spilled in bag. We bought this medicine for Rs 15000 from Delhi. This was our main agenda to bring the medicine and its broken when we reached here, This is not only a loss of money but also the loss of total effort of going to doctor in delhi from hyderabad. Request you to reimburse at least the money involved for medicine so that we can order it again and have it brought here again by some means. With the hope that you would consider our complaint and request. Regards -Sarika