[Resolved] Indigo Airlines — cancellation charges

sahildavar

from Panaji, Goa

Dec 2, 2017

Address: Ahmedabad, Gujarat, 380058

I want to register complain against indigo airlines regarding cancellation charge as they have charges to high amount my booking amount was 2442 and 2025 they have charges cancelation amount
Is this n valid refunded amount?
Pnr number jybh8p
Can u just let me know how the charges are being charges as in ticket amount of rupeea 2400 u r charging cancelled amount or charges as 2000 then what is the meaning of booking refundable tickets???

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Mar 22, 2018

Complaint marked as Resolved

Verified Support

Feb 12, 2018

IndiGo Customer Care's response Dear Mr Chawla,

Thank you for writing to IndiGo.

With reference to your request, we would like to inform you that the cancellation charges informed to you are the applicable cancellation charge as per terms and conditions of IndiGo agreed upon at the time of making this reservation.