[Resolved]  Indigo Airlines — careless and negligent, behaviour attitude caused harassment and money loss

I am sanjoy biswas from indian air force, regular traveller of your airlines. On 11 dec 17 along with my wife and my daughter reached dum dum (Kolkatta) airport reached 1305hrs. My flight was from kolkatta to chennai at 1405 hrs, my pnr no. Pk4qxe flight-6e 275. After scanning my luggage went to counter to deposit luggage and to take boarding pass. Bag drop closing time was 1320hrs, thatswhy at 1312hrs i asked to yor attendent for deposit my luggage as the earliest, then the atendent asked to counter lady, the lady replied and told me come in qeue/ line and i toled her that time is going over then she toled me that she will accept the luggage, by line i reached counter at 1332hrs, then she refused to take my luggage toled me to meet counter no. 16. I requested her again again but she refused to take, intentionally made me late if she told me earlier that she would not accept luggage after 1320 then i could try to the another counter. I am from deffence service we always obey the order, because of obeying the order i alongwith my family were punished by mental harrasment and refused to give boarding pass on that flight. After that i went to counter no.16, there the lady told i have to buy another ticket for next flight, there also that lady spoiled my time intentionally. After lot of request to your manager i got my next flight ticket by paying rs.9225 (Nine thousand two hundred twenty five). Please help me by refunding my money because your staff intentionally done this problem. Clearly and intentionally they made me late and put me in such a situation that ther was no way other purchase of another ticket because i have to reach chennai. It was not my fault. My mobile no. [protected], [protected]@gmail.com