To senior citizens (Mrs philo minna and sister brigetha) one among them being a nun and a cancer patient reached bangalore airport from kolkata missed the flight from bangalore airport to mangalore today early morning 5:55am. (25/1/2018)
Indigo flight.6e 6724 ;set no;2 a 091;2 b 092
Just because of the carelessness of the crew over there.
The wheelchair patient was not taken into the flight also no announcement.
Its being their responsibility to take the patient to the flight they failed in it.
No alternative transport facilities were provided as soon as possible.
The situation of the patient was not at all considered.
They were not ready to accept their mistake initially.
The two senior citizens faced so much difficulty in communicating with staffs over there.
There were no proper communication from the side of the staff.
It was indigo airlines responsibility to provide the patient the comfort as well as remedy for it.
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