[Resolved] Indigo Airlines — change name

Ravimvidhate

from Vasai-Virar, Maharashtra

Feb 23, 2018

Address: 422207

I have booking my indigo flight ticket. But my spouse name after marriage no id proof but i have marriage certificate but only indigo airline not accepted marriage certificate id. I done request change name and given marriage certificate and old name aadhar send indigo mail. My spouse name change request pending and pending my issue. No solve airline costomer.

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Mar 30, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

IndiGo Customer Care's response Hi,

As per our policy name changes are not permitted in a confirmed booking. Further, please share your booking reference/ PNR number so we can look into this matter.

Regards,
IndiGo Team