[Resolved] Indigo Airlines — change of seat

v.n. raghupathy

from Thiruvananthapuram, Kerala

May 25, 2018

Address: New Delhi, Delhi, 110001

I have booked my ticket from bangalore to delhi (Pnr: 6e-yid2ta) for 25.05.2018 through skyways, bangalore. After booking the ticket, i got my we chekin done by paying rs.200/- and selected seat 14a. But in the night when i checked again, it was changed to 27a. I protest this unilateral change of seat and lodge my complaint in this regard.
My mobile no. Is [protected]

V. N. Raghupathy

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Jun 25, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

IndiGo Customer Care's response Hi,

This shouldn’t have happened. We are concerned to note your comments on our services. We would like to assure you that the booked seat has been reassigned to you. Also, we have taken a stern action to avoid the reoccurrence of such incidents. Please be rest assured that we try our best to assist our passengers in the best possible manner.

Regards,
IndiGo Team

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Comments

Eunicejob

from Hyderabad, Telangana

May 25, 2018

Unable to get a travel certificate.The email id which is correctly provided is showing error.kindly suggest the Indigo team to rectify the problem immediately.If not show us an alternative to get a travel certificate.

Thank you