Indigo Airlines — Charged me 2500 for carry beg and check in nag

Address: New Delhi, Delhi

Hi We 3 in family travel on 2nd June from Mumbai to Delhi at 7:50 am flight. On checkin counter..attendent was very rude, she weight carry beg with check in beg. and as per weight 21 kg was allowed, but our weight was 30 kg...and 1 kg was extra in checkin beg. She told me to pay 2500, i said her...no body weight carry beg...and other's attendet were not doing same as she was doing. She did not listen to me and finally i hv to pay INR 2500 to her..because was getting late for boarding. I want to ask Indigo Airlines that why they behave like this to me, i told her we are going in a marriage but she did not listened to me. Very very rude. Indigo, this is very pathetic experience that i have with you and i will never fly with you in future. I never had any past experience with any other flight. Kindly refund my InR 2500. Thanks ASHRAF
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5623
    Pending
    12
    Resolved
    2887
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information