[Resolved]  Indigo Airlines — charges 5100 extra on luggage

Sir, my name is deepak tomar and i travel from kochi to delhi on flight no. 6e 837 with ticket no. [protected] on 06 may 18.
Sir, due to my extra luggage i have to pay 5100 rupees but my mistake on your side i pay extra 5100 rupee, which also conform my manager present there and they promise me to revert back this money but still no money refunded to me, no confirmatory mail i received, kindly do something for it sir.
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Jun 14, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
IndiGo Customer Care's response
Hi Deepak,

We regret the inconvenience caused. Kindly share the transaction id, first and last 4 digits of the card used on this email I.D. - [protected]@goindigo.in, in order to assist you further in this regard.

Regards,
IndiGo Team
 
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