Indigo Airlines — Cheating , misguiding and harassing the senior citizen passengers.

Address: Gurgaon, Haryana, 110095

Website: www.goindigo.in

This is in regard to the intentional mistake committed by the Indigo Airline with flight number 6E4217 and pnr status MDU8NQ.
I booked a flight from New Delhi to Thiruvanantpuram for my parents scheduled to be departed on 8th jan17 at 3:55 PM. Inspite of reaching the airport at 1 :15 PM and being done with the luggage check in and security check in before 2 Pm, my parents were deliberately denied entry on aircraft and the reason was provided that they showed up late on the gate. But as mentioned on the boarding ticket that the boarding time was 3 PM and my parents reached at the gates way before that. There was no announcement or flight display on the screens.
My parents being senior citizens faced a lot of problems yesterday, which in no was was acceptable. They were mistreated, misguided and emotionally harassed by the indigo officials. I have booked the return tickets as well, which I Had to cancel.