Indigo Airlines — Check in bag damaged

Was traveling from Raipur to New Delhi by flight 6E2376 on 16th Feb 2022.
When we collected our check in bags, I saw that 2 of my bags have been damaged. (Wheel broken of one bag and the trolley handle taken apart of the other one)
Those bags were very new and of a premium brand and I do not expect the airline to handle them so carelessly.
When contacted the staff they said they cannot do anything here in Delhi and I need to file an online complain. I need reimbursement for the condition of my bags and for the inconvenience it will cause me throughout my journey with both my bags damaged.
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IndiGo customer support has been notified about the posted complaint.
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Comments

Dear Ma'am,

We are so sorry about the damage. We request you to share the PNR and PIR copy via private message so we may look into this.

Regards,
Team IndiGo

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