Indigo Airlines — Citrus pay payment successful but no booking reference received

Address: Chennai, Tamil Nadu

Hi, Following is the success email I receivedfrom citrus pay for my ticket booking with indigo for flight from Ahmedabad to chennai on 9th feb 2015 at 10.40 am. The money is debited from my card but there is no confirmation email from indigo regarding this. I tried contacting customer care but couldn't. Can you help confirm my booking or refund my money ? Thanks. Hello! Thank you for your order with IndiGo Using Citrus Pay is one of the safest methods to transact online Thank you for registering with Citrus pay Your Merchant Transaction #edd6db8a3d983bab056ebe8af0df on www.goindigo.in was successful. Your order details are as below Merchant Order number: edd6db8a3d983bab056ebe8af0df Citrus Reference Number: CTX[protected] Order Amount: 11114.00 INR Transaction Date & Time: Jan 29, 2015 10:47:20 PM
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Hi Sekar,

Please note that we were unable to locate any transaction with the information provided by you. Request you to share the correct transaction details at [protected]@citruspay.com and we would check the same for you.

Thanks,
Deb's D

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