| Address: Gurgaon, Haryana |
Dear Sir,
On 15th Jul 2015, I was travelling delhi to Mumbai 6E 167. When I got down in Mumbai, I notice that my luggage bag was damaged during transit.
The stand near one wheel is missing & it was also reported at Mumbai Airport. The concern person was Miss Irien.
Subsequently I also informed about this damage to your call center having ph no[protected].
This mail is being sent to you as per the direction for getting the compensation.
Nature of damaged : The stand near one wheel was damaged due to rough handling by loader. As a result the bag of Rs. 16000/- has become non usable.
It is a great loss to me, due to poor quality & negligence of service. You are requested to compensate the loss immediately.
Please revert back. All relevant information attached here.
R. K. Saha
Philips India Limited
Lighting Division
9th Floor; DLF-9B
DLF Cyber City
Sector-25; DLF Phase-3
Gurgaon 122002
Haryana (India)
Mob : +91-[protected]
Tel : +[protected]
Email : rathindra.[protected]@philips.com
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