Dear sir,
I booked my ticket from delhi to visakhapatnam on january 4th. Travel date is on 19th jan 7.30 pm. When i book the ticket price is around 5000 which is higher then next day morning flight (5.15 am). And this trip is very important to me thats why i booked this flight even it have high fare. Unfortunately my flight was cancelled and they haven't inform up to i went to airport. Indigo people offered either refund or next day flight ticket. I requested them arrange any alternate transportation that day with other airways (Even nearest airports also ok) or if you provide next day ticket you have to bare all my expenses for that night (Accomidation in any hotel food and transportation from airport to hotel... Etc). But they rejected my request and they said they will give only ticket for next day or refund the money what i payed. That whole night i mentally disturbed and stayed in airport without sleep. Its really very bad treatment of indigo. When i booking time i booked before day flight even it have high fare then next day flight. And if my self want to change date or cancel they are charging. Please justice me in this complaint Was this information helpful? | 
We regret the inconvenience caused. We understand how delays can impact our customers and therefore we make every possible effort to minimize such delays.
We request you to kindly share your booking reference / PNR number so, we can look into this matter and assist you further.
Regards,
IndiGo Team
We are sorry for the inconvenience. We believe that our team has responded you via email on 31st January 2018. We regret to inform you that we won’t be able to advise otherwise from what has been shared in the email. We look forward towards your understanding in this regard.
Regards,
IndiGo Team