Indigo Airlines — Complaint regarding check in baggage and callus staffs

Address: Gurgaon, Haryana, 122002

Website: www.goindigo.in

I had my flight on 15th jun 2017 at 12:10 pm, i had powerbank in my checked-in luggage. I acknowledge that it was my mistake and it was even notified through sms also. Actually i was about to carry that luggage with me in hand however but at the last moment since weight was unfortunately more than 7 kg i had to check that luggage in.

But my concern is when luggage went through screening why it was not notified to me earlier. Boarding of flight was scheduled so late that while boarding when i was notified by the attender that "because of the powerbank they wont allow that luggage it was already late and we cant delay this flight, you will have to board next flight. I told her that i am ready to leave that same at the airport but this flight is very much important to me". Had boarding been not this late, i could have taken out that thing. Now i have to pay 8k approx extra for getting next flight.

Note: its organisation's issue that boarding was so late,
And second issue that i was not notified before at time of screening.
Flight details:
Pnr : ogns8x flight: 6e-262

It was very bad experience - attender was in no mood to listen to me and had to wait 1 hour to get my luggage back and book next flight.
Very much disappointed with service!!