[Resolved]  Indigo Airlines — complaint regarding delay in giving baby stroller on arrival

Hello,
I (Mahima mehta) have travelled by flight 6e 56 on 16th nov 2017 along with my toddler from dubai to chandigarh. Seat numbers 5a and 5b...
I am highly disappointed with the services of indigo staff as they showed zero concern over a toddler travelling and submitted our stroller 55 minutes late to us even after the flight arrived well before time.
First of all the whole purpose of carrying a baby stroller is convinience for the accompanying adult as well as toddler itself. But it seems indigo has no understanding for this convinience as the stroller is supposed to be given right at the flight exit. When i asked for it i was directed to the luggage belt that my baby's stroller shall arrive there. My luggage arrives almost in the end after waiting for 45 minutes at least and even then when i didnot receive my baby's stroller on complaining to a ground staff it was handed over to me in another 10 minutes. This was a horrible experience as due to absence of stroller i was unable to manage the luggage and toddler both (No aid was available on payment even at the belt on chandigarh airport) and moreover my baby cried endlessly for almost an hour until his stroller arrived.
My baby is accustomed to sitting at ease in his stroller and that's the whole purpose of carrying it but what is the use if indigo airline staff can't even understand convinience and comfort for a small 2 year old???
Very bad experience at indigo!