[Resolved]  Indigo Airlines — Concern with Flight rescheduling timings

Address:Visakhapatnam , Andhra Pradesh.

We have booked the flight 6E-2726 from Visakhapatnam to Delhi on 20th Nov at morning 8:50. We have got a message saying that this flight got rescheduled to 10am on the same. But this reaches Delhi at 12:30pm. This delay effects our connecting flight in Delhi. We won't be able to make it to other flight. When I contacted the customer care, they are talking about prepone of the flight schedule to 19th Nov 9pm. But we have to reach Delhi before day night itself and stay there till next day afternoon. We won't be able to do this during this covid situations going out in the night time for accomodation and that to staying at our own cost outside. I expect indigo airlines to feel the responsibility of reschedule and any additional charges shall be payed by indigo due to rescheduling, including the accomodation with safety precautions... If possible, mostly with in the airport itself...
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Aug 7, 2021
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2020
IndiGo Customer Care's response
Dear [protected]@280386,

We are sorry for the experience. Please send us your PNR via private message so we may look into it.

Regards.
Team IndiGo
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