[Resolved]  Indigo Airlines — Credit card requirement

I was planning to travel
through indigo as usual but while booking the flight I have come across a
caution before doing the booking that the credit card holder should be
travelling alone with the passenger if the booking is done from abroad. How is
that possible?? I am a house wife not having any credit card travelling with my
child without my husband who is a card holder. I couldn’t do the booking just
because of this unique clause of airlines. Now I have to bring my mom and daughter
who is in India but I cannot do the booking from here coz of you such requirement.


No other airlines in this part
of the world has such a criteria. I strongly feel that you are losing business
coz of this clause.


I feel its better if you go
back to your previous terms & conditions.
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Aug 14, 2020
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
 
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