[Resolved]  Indigo Airlines — crew receiving in flight

Feedback n95phv6e hi indigo, this is my first experience in fight journey i thought it would be a good memory but instead it has become a very bad memory just because o[censored]r crew.
When i stepped into the flight i asked for my seat number to ur crew but they didn't show interest instead i went to each seat and asked for my seat and when i got my seat there is somebody already sitting in my seat and for that i had to argue for my paid seat all these things are just because o[censored]r crew negligence. Next time i vl definitely dnt choose indigo.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Jan 15, 2018
Updated by Sujith Kottur
FEEDBACK N95PHV6E Hi Indigo, this is my first experience in fight journey I thought it would be a good memory but instead it has become a very bad memory just because o[censored]r crew.
When I stepped into the flight I asked for my seat number to ur crew but they didn't show interest instead I went to each seat and asked for my seat and when I got my seat there is somebody already sitting in my seat and for that I had to argue for my paid seat all these things are just because o[censored]r crew negligence.Next time I vl definitely dnt choose Indigo.
 
1 Comment

Comments

Hi Sujith,

This does not sound good to us. It was never our intention to inconvenience you.
We would request you to kindly share your PNR with us so we may investigate this further and share the feedback with the right teams.
Hope to serve you better next time!
We have messaged you as well on this.

Regards,
IndiGo Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5623
    Pending
    12
    Resolved
    2887
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information