[Resolved]  Indigo Airlines — Criminal offence at ahmedabad airport by indigo onduty staff

Address: Ahmedabad, Gujarat

i m female was travelling alone from ahmedabad to delhi by indigo airlines 6E 158 seat 6A name Dr.Tulsian on 21st november morning 6.55 a.m. flight At the counter i took boarding pass and moved for security check, that time on duty indigo ground superviosr has hold my hand and snatched purse and credit card from my hand and also prevented me to proceed for security check Same person has instructed security also not to allow me inside the gate even when i had boarding pass in my hand ? Security people also stopped me even though i had boarding pass in my hand As it was my conference on the same day so i have to reach the delhi so i could not say any thing there at ahd airport I asked him to keep my purse and credit card and also hold his leg than when he was instructed by other indigo officer that i should be allowed to go to security check than finally he allowed How is this system ? Is airlines is a one man's company? Is airlines gives boarding pass even though any supervisor can prevent proceeding to the security check because of his personal reason? or to take any revenge? Do security people does not do anything in this matter? In my purse 50.000 amount and the way he humiliated, he must be thrown out from the job and i must get reimbursement from his pocket
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Aug 14, 2020
Complaint marked as Resolved 
Indigo Airlines customer support has been notified about the posted complaint.
 
10 Comments

Comments

Good complain
Strong action is must
Same experience to me also while travelling from chennai to delhi
Ground staff behaves as airlines is their own property
STRONG ACTION AGAINST INDIGO STAFF
WE WANT STRONG ACTION AGAINST INDIGO STAFF
If she purchased a ticket and she is having boarding pass in her hand
How security staff can prevent boarding the flight
STRONG ACTION AGAINST INDIGO STAFF FOR CRIMINAL OFFENCE
Very bad indigo airlines
Stop indigo airlines
BAN INDIGO AIRLINES
from namrata

shamful to indigo
CRIMINAL OFFENCE BY INDIGO AHMEDABAD COUNTER 1 SUPERSIVOR PERSON

My complaint is on 21st my flight was from ahmedabad to delhi and i received boarding pass, but 1 very dirty and loose character superviosr without name tag and without uniform has hold my hand and snatched my credit card and purse from my hand

Indigo airlines is not giving me the name of that superviosr, who was muslim with full hair on his face

my complaint has not resolved

ITINERARY NOT RECEIVED

I HAVE MADE PAYMENT FOR PNR XC9HSA ON 8TH JAN 2015. TILL NOW I DID NOT RECEIVE MY ITINERARY. REPRASENTATIVE IS SAYING SYSTEM ERROR SINCE ONE WEEK. TOMORROW IS MY TRAVEL. PLEASE UNDERSTAND URGENCY.

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