[Resolved]  Indigo Airlines — damage to luggage

Address: 560064
Website: goindigo.com

I was travelling with my wife smt sujata majilya by indigo flight 6e-716 from kolkata to balngalore on 31.01.2018. Pnr for my wife sujata majilya is h9sy4c & ticket was booked through makemytrip with bookining id nf[protected].
Myself was also travelling in the same flight with pnr - yhtbqn.
We have kept our luggage in check in luggage and to our surprise, we saw that our brand new brief case worth rs 7000/= (Rupees seven thousand) which has been purchased by us only one week back has been terribly damaged by air line (Indigo) and photo is enclosed. This was detected only after arriving at my home.
I strongly suggest that indigo should compensate for damage made to our luggage.
There is total unprofessional approach and casual handling by indigo to damage customer's costly luggage.
I look forward for positive action plan by m/s indigo trip by reimbursing cost of our brief case of rs 7, 000/= at the earliest.
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Aug 6, 2021
Complaint marked as Resolved 
Feb 01, 2018
Updated by Mihir Kumar Majilya
Indigo to address my complain very fast withe positive frame of mind.
Feb 02, 2018
Updated by Mihir Kumar Majilya
Problem not yet resolved
 
1 Comment

Comments

Hi Mihir,

We regret the inconvenience caused. We believe someone from our team is already in touch with you. Please let us know in case any further assistance is required.

Regards,
IndiGo Team

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