| Address: Kolkata, West Bengal, 700029 |
On nov 15, 2017, i, srijay kumar basu (Pnr-shuh4h), traveled from patna to kolkata in indigo airlines. When i recd my check-in 4-wheeled trolley bag, my luggage was damaged beyond repair (Wheels were missing). Indigo airlines is not providing any solution and saying that max. They will provide feedback to their ground staff for future. So hilarious, i am complaining to them and they are bothered about how to provide feedback to their baggage staffs so that they would not be damaging any luggage in future
I tried everything from calling to customer care executives to approaching them on their social platform but they are not atall bothered. They not even cared to reply on post. It feels am communicating my concerns in front of some wall. They are more concerned over their new #indigoatr team. My brand-new trolley bag got damaged beyond repair by indigo airlines staffs.
Please guide me how to get compensation from super smart indigo airlines.
It is thinking that by staying silence on the issue they will somehow dodge my problem
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