Indigo Airlines — Denied boarding pass even i was in time and also severe medical issue doctors also verified the medical papers | |||
Ref my application dt 26/4/17 submitted to terminal manager guwahati air port. my ticket ref 6e588 booking ref ac354d & uivtte dt 26/4/17 i was check in airport at about 01:20 pm then did my security check luggage. security check personnel informed you r right in time you can have now go for boarding pass. it was very rush at boarding pass area any how i submitted papers while preparing the counter lady all of sudden denied boarding pass. i asked still time is there why denying pass. Then told her my mother- in -law a severe heart patient. Airport Doctors also checked her papers. They told boarding pass can be issued to her but not to you. i donot know the reason. how can i leave her it was impossible. indigo personnel insisting me to board aircraft for 4:30 pm or 8:30 pm flight. i again booked 8:30 pm flight. A great loss of money, condition of mother-in-law was worst, my child was also dehydrated and lots of tension without any fault of my self. " a point to must mention you i travelling in indigo flight in oct 2016 my flight was at 07:30 pm but requested by manager if you kindly board 8:30 pm because of medical issue of a person i agreed" but this time they didnot show any humanity towards me. I want a just my mother-in-law is sick n child under treatment of dehydration. justice required. Was this information helpful? | |||
Add a Comment | |||
53%
Complaints
5623
Pending
12
Resolved
2887
+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
Post your Comment