Indigo Airlines — Denied boarding pass even i was in time and also severe medical issue doctors also verified the medical papers

Address: Kolkata, West Bengal, 700029
Website: [email protected]

Ref my application dt 26/4/17 submitted to terminal manager guwahati air port.
my ticket ref 6e588 booking ref ac354d & uivtte dt 26/4/17
i was check in airport at about 01:20 pm then did my security check luggage. security check personnel informed you r right in time you can have now go for boarding pass. it was very rush at boarding pass area any how i submitted papers while preparing the counter lady all of sudden denied boarding pass. i asked still time is there why denying pass. Then told her my mother- in -law a severe heart patient. Airport Doctors also checked her papers. They told boarding pass can be issued to her but not to you. i donot know the reason. how can i leave her it was impossible. indigo personnel insisting me to board aircraft for 4:30 pm or 8:30 pm flight. i again booked 8:30 pm flight. A great loss of money, condition of mother-in-law was worst, my child was also dehydrated and lots of tension without any fault of my self.
" a point to must mention you i travelling in indigo flight in oct 2016 my flight was at 07:30 pm but requested by manager if you kindly board 8:30 pm because of medical issue of a person i agreed" but this time they didnot show any humanity towards me. I want a just
my mother-in-law is sick n child under treatment of dehydration. justice required.
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