This is very very bad experience this time traveling in Indigo. It seems Indigo is simply doing business to loot and cheat people. The tagline of Indigo is "On-Time", i think that is only for Public display, Indigo itself doesn't follow his tagline.
On 19th Nov(sat), i had to fly from BLR-BBS on 6E-6724 @5.40 A.M morning,
PNR: HBE2FG, but i reached @Boarding counter, Bangalore @4.55 A.M but they simply denied me to give the boarding pass and the reason they mentioned is you are 1 min late for Boarding Pass and the counter is closed.i doubt the the Indigo staffs those are sitting in the counter, whether they are educated properly or not because i just requested 3-4 times to consider as i had some emergency and i had to go to Hospital in BBS, but the way they behaved, it does not look like they are Airlines staff, it seems like some local fish market people. This is how they are behaving with customers like customers are going in flight in free of cost, then I have to rush to Indigo Ticket counter for Next flight accommodation which cost me Rs. 5532/- and which is @11.35 A.M on same day 19th Nov(Flight: 6E-971) with same PNR :HBE2FG. Obviously it was straight wastage of my money or I can say Indigo cheated me. OK as per Indigo Tagline"On Time", so i thought it will be on time but the flight departed from Airport 30 mins late i.e 12.05 P.M,
Next, on the day I have to return from BBS-BLR on 6E-897 @8:30 A.M morning with same above PNR :HBE2FG but the Interesting part is Flight departed from Airport 25 mins before like 8.05 A.M, It shows how Indigo is doing his monopoly and cheating and looting people. It shows Indigo can do whatever it wants like before time, flight delay and passengers will have to co-operate and adjust with that but Indigo can co-operate his passenger for 1 min delay only for looting some money. Obviously it was really a very sad experience, obviously i am not going to fly again in this Indigo flight who cheats its own customer as well as I will ask all my friends not to fly on this.
You are requested to kindly refund my money. Awaiting for your co - operative action.
Achyutananda Jena
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