| Address: New Delhi, Delhi |
Booking Reference No: H5PYSP
I have booked return ticket to vizag (Delhi-Vizag-Delhi) for 07-Dec-2014 and return on 08-Dec-2014. Initially when I booked the ticket the scheduled time from Delhi was 06:20 in the morning. Later they have reschedule to 05:45, after confirmed booking.
I have reached the delhi airport at 4:50, there was a big que for everything. 2 counters were closed. There is no separate counter for each flight. Same counter for all flights. Resulting all the passengers who's flight at 7:30, 8.00 all are in same que. I got my boarding pass at 5.20, after security check (again a big line), i reached the gate at 5.30. The staff said the doors are closed. I do not have any flight for the same day and my return ticket was for the next day, I had to cancel the return ticket also.
There is no refund for the cancellation of Delhi-vizag flight. and for return ticket they have refunded some money.
I have paid Rs. 7, 386 for the booking in Sep 2014. I got the refund of Rs. 1, 736/-. So I have paid Rs. 5650 for not flying. And I lost my hotel booking amount of Rs.2500 and Rs.1000/- for taxi. The total loss Rs.9150, and I lost my valuable project. This is due to Indigo staff, who cannot handle the passengers. Why can't they have separate counter for each flight? Indigo is completely mess and blood sucking parasites.
Now I am determined, not to fly with Indigo anymore and will recommend my office colleagues and friends NOT to fly with indigo. I will spread this using social media(Facebook, whats app) and every social networking where ever possible. Was this information helpful? | 
for 07-Dec-2014 and return on 08-Dec-2014. Initially when I booked the
ticket the scheduled time from Delhi was 06:20 in the morning. Later
they have reschedule to 05:45, after confirmed booking.I have reached the delhi
airport at 4:50, there was a big que for everything. 2 counters were
closed. There is no separate counter for each flight. Same counter for
all flights. Resulting all the passengers who's flight at 7:30, 8.00
all are in same que. I got my boarding pass at 5.20, after security
check (again a big line), i
reached the gate at 5.30. The staff said the doors are closed. I do
not have any flight for the same day and my return ticket was for the
next day, I had to cancel the return ticket also. There is no refund for the cancellation of Delhi-vizag flight. and for return ticket they have refunded some money.I have paid Rs. 7, 386 for the booking in Sep 2014. I got the refund of Rs. 1, 736/-. So I have paid Rs. 5650 for not flying. And I lost my hotel booking amount of Rs.2500 and Rs.1000/- for taxi. The total loss Rs.9150,
and I lost my valuable project. This is due to Indigo staff, who cannot
handle the passengers. Why can't they have separate counter for each
flight? Indigo is completely mess and blood sucking parasites.Now
I am determined, not to fly with Indigo anymore and will recommend my
office colleagues and friends NOT to fly with indigo. I will spread
this using social media(Facebook, whats app) and every social networking where ever possible.