Indigo Airlines — Didn't allow laptop bag as handbag after a 7 kg cabin luggage

Address: Bangalore, Karnataka, 560049

Usually I traveled with 15 kg check in baggage, 7 kg cabin luggage and a laptop bag as handbag baggage with indigo airlines. My spouse traveled with the same combination on 20 November from Indore to Bangalore. I too had this combination on 21 November. But at check-in counter a female indigo staff Tulika Bhatt Acharya didn't allow to consider laptop bag as hand baggage