Indigo Airlines — didn't receive back refund after cancellation of flight no 6e-575

Address: 110053

My indigo flight 6e-575, 04/01/2018, 13:10 was cancelled but i do not get refund back. I make a call to indigo helpline number, receiver told me, if flight is cancelled than you'll get full amount return in 24-48 hours. Still i am waiting.
So please do some necessary action to refund my amount.

Pradeep sharma
[protected], [protected]
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Dear Pradeep,

We believe that our concerned department have informed you that the refund has been initiated to your respective travel agency. We request you to kindly contact to your travel agency for the refund.

Regards,
IndiGo Team

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