[Resolved]  Indigo Airlines — excess baggage amount charged twice

Address: Mumbai City, Maharashtra

I was travelling on flight number 6e 711 on 25th april 2018 from mumbai to goa. I had an excess baggage of 8 kgs for which i had to pay 2400. However the amount of rs 2400 has been debited twice from my hdfc account and after repeated calls and mails sent to the call centre, i have not received any positive revert. All required details provided via mail. Lyka alvares
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Jun 3, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
May 02, 2018
IndiGo Customer Care's response
Hi Lyka,

We are in receipt of your concern via email and will share the details on your email.

Regards,
IndiGo Team
 
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