Indigo Airlines — Excess baggage charged for cabin baggage

Address: New Delhi, Delhi

My daughter was traveling from Varanasi to Delhi on17.01.2015 and she was charged Rs 1500 as excess baggage as the cabin was not upto dimension. Please note that she travelled from Delhi to Varansi on7.12.2014 with same cabin baggage and she was allowed to take the luggage in cabIn . Pl.clarify as how the rule differ at different Airports. Also due to rescheduling of flight, she could not appear an inertview and lost the oppurtunity of getting good Job. I thereby request you to reimburse the amount of Rs.1500.Also compensate suitably for loss of opportunity of good Job.
Was this information helpful?
No (0)
Yes (0)
IndiGo customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5623
    Pending
    12
    Resolved
    2887
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information