[Resolved] Indigo Airlines — Excess charge - Though reached on time for boarding
Y
Yogesh0786
from Delhi, Delhi
Oct 20, 2014
Address: Mumbai City, Maharashtra
It has been a hopeless experience travelling through Indigo Airlines. Though i do not prefer Indigo but had to book since did not find a seat in other Airlines timings of departure. On 7th October morning for 6:20 Am flight i had to reach Airport prior 45 mins for boarding. I reached Indigo counter exactly at 5:35 Am. They did not entertain me & charged me INR 6000/- to accomodate in next flight.
For such a cash starved airline this was expected. But what is not expected is the manner in which recovery is done through such unethical manner.
I swearin of not travelling through Indigo airlines in future & also will try to spread this message of how pathetic is the service as well as incompetant behaviour & mindset prevails at Indigo.
I want my money back??????
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved
IndiGo customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment