Indigo Airlines — exorbitant cancellation charges (85%) for tickets cancelled 14 days in advance

1. On 26-1-18, following tickets were booked through make my trip

A) 6e 606 / 15-2-18 delhi to chennai
B) 6e 487 b17-2-18 chennai to delhi

2. Pnr no was ngfusq & amount paid was ₹7222

3. On 2-3-18, above tickets were cancelled.

4. Amount refunded by make my trip was ₹407 only, though indigo informed that amount refunded was about ₹1000

Unable to understand why does indigo charge such exorbitant (85%) amount for cancellation done 14 days in advance?
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IndiGo customer support has been notified about the posted complaint.
Mar 02, 2018
Updated by vijaysaran
Sorry the following dates may be corrected

Date of booking 26-2-18

Date of cancellation 2-3-18

PNR NGFUSG - Journey dates

a) 6E[protected] Delhi Chennai
b) 6E[protected] Chennai Delhi
 
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