Indigo Airlines — Failed transaction Refund-

I was booking a trip flight ticket from Kolkata to Ahmedabad Reference: GWSPNX, booking of ticket from Kolkata to Ahmedabad on 04 November 2020 is showing pending and not confirmed. However, the payment of INR 6455 was debited from my account as per the bank statement (Ref/Cheque No. [protected]IGAJOFFPM9). I kindly request you to look into this matter on the earliest and let me know the status. Your assistance would be highly appreciated for immediate rectification in this subject matter. Needless to say, there is no such fruitful response received from IndiGo team. Thank you.
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In continuation to my complaint above, this confirmation text message after deducting the said amount as under (Bank Ref already mentioned above).
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Thx for INB txn of Rs.6455 frm A/c X8828 to Interglobe... Ref#IGAJOFFPM9 on 05Oct20.
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You are requested to refund INR 6455 at the earliest. It is so frustrating and will not choose IndiGo anymore.

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