[Resolved] Indigo Airlines — fare break-up (domestic and international) certificate for travel

nikunjshah2012

from Pune, Maharashtra

Feb 8, 2018

Address: Pune, Maharashtra, 411033

I had made an return international travel through IndiGo Airlines in May 2017 for Singapore destination via Chennai from Pune. While submitting LTA "As per IT rule international travel is not eligible for LTA exemption." So our income tax team advice us to get a fare break of Domestic (Pune to Chennai and Chennai to Pune) and International (Chennai to Singapore and Singapore to Chennai) travel from Airlines. While making such request to airline, they decline to issue such details as "the reservation was done for connecting flights and both segments in the Connected Segments were confirmed on the same PNR and were identified by a single fare/ surcharge component. And thus, they respectfully decline my request as they are not in a position to provide fare of each segments individually"

I am doing communication with Agent (EaseMyTrip) and Airlines (IndiGo) since last 1 week but no success so far, hence looking for help.

Was this information helpful?

No (0)

Yes (0)

Mar 20, 2018

Complaint marked as Resolved

Verified Support

Feb 13, 2018

IndiGo Customer Care's response Hi Nikunj,

We sincerely regret the inconvenience caused. As checked, booking is made for Chennai to Singapore sector hence we are unable to provide details for domestic segment only.

Regards,
IndiGo Team

Related IndiGo reviews

View all 5623 IndiGo Reviews

Comments

EaseMyTrip.com Customer Care

from Delhi, Delhi

Nov 15, 2018

Dear Sir,
We are sorry for the inconvenience caused.
We would like to inform you that the airlines have already denied for the fare break-up and hence we would not be able to get the same as the airline is denying for the same.