[Resolved] Indigo Airlines — flight 6e6621

Meghna Maheshwari

from Bengaluru, Karnataka

Mar 19, 2018

Address: Dakshina Kannada, Karnataka, 575004

My flight 6e6621 from mumbai to mangalore got 2.5 hours delayed. Left a very important function to catch this flight and now regretting my decision of choosing indigo. Earliar this flight was rescheduled for morning abd i constantly called indigo asking for an evening flight. Still they only gave me one option that is of 4 pm. And ultimately they delayed it even more. Never faced so much inconvenience. I ask for complete refund and ask indigo people to contact me asap. [protected].

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Apr 19, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

IndiGo Customer Care's response Hi Meghna,
We regret the inconvenience caused to you due to the delay in flight 6E-6621 from Mumbai to Mangalore on 18th March 2018.
After reviewing the matter internally, we would like to inform you that flight 6E-6621 was delayed due to low visibility at the Hyderabad airport. We recognize the importance of maintaining our flight schedules and assure you best of our efforts to eliminate or minimize the causes of delay, which are within our control. We do realize the impact of a flight delay on the convenience of our passengers and shall take your feedback into account to ensure a more hassle-free experience on your next journey with us. We are hopeful that you will understand the need for our policies and see this matter in the right spirit.Further, we request you to share a convenient time so we may speak to you on this at the earliest.

Regards,
IndiGo Team