[Resolved] Indigo Airlines — flight changes charges refund

[Resolved] Indigo Airlines — flight changes charges refund

M minisivadasan from Chennai, Tamil Nadu Nov 18, 2017

Sir, i have booked a ticket on 3rd august, 2017 for my journey on 28.11.17 for delhi coimbatore vide pnr no. Xbiuwp (Flight no.6e 859 and connecting flight no. 6e 881) and the flight 881 should reach comibatore at 135 pm same day. Now you have cancelled or changed the timing of flight no. 6e 881 as such it delayed around 1 hours and 40 minutes. As i have to reach coimbatore around 3 pm same day i cannot travel on 6e 881 as it is reaches late. I have done the above booking 4 months back to save some money. Now i changed the flight of 635 am direct flight (6e908) on 28.11.17 (Pnr no. Xbiuwp) for that you that you have charged rs 1207 extra. Please waive of this charges as because of you the entire travel plan i had to change. Please do the needful as i am a customer of yours and traveling in indigo for the last several years. Kanakath sivadasan Mobile [protected] Was this information helpful? No (0) Yes (0)
Mar 30, 2018 Complaint marked as Resolved Verified Support Feb 23, 2018 IndiGo Customer Care's response Hi Kanakath, We regret the inconvenience caused. As checked our customer care team has assisted you in the best possible manner. Kindly let us know in case further assistance is required. Regards, IndiGo Team
1 Comment	Share
Submit Close

Related IndiGo reviews

View all 5623 IndiGo Reviews

Comments

Naginyadav

from Chennai, Tamil Nadu

Nov 21, 2017

Dear sir,
On 10th Nov. 2017 I had taken indigo flight ticket from Patna to Kolkota but due to bad weather that flight was delayed and my ticket was cancelled by indigo counter and to will be refunded but till date not refunded... Why? When it will be returned pls reply me...

Regards,
Nagin Kumar yadav

IndiGo Customer Care's response, Feb 23, 2018

Verified Support

Hi Nagin,

At the outset, we apologize for the inconvenience caused to you during your travel with us on-board flight 6E-708 from Patna to CCU on 10th November 2017. As checked with the concerned department, refund of INR 6906 has already been initiated to your account on 13th November 2017. Request you to check your bank.

Regards,
IndiGo Team