[Resolved]  Indigo Airlines — flight delay and misguided

Dear sir/mam,
I was flying to Bombay from Cochin on 24/03/18 by Indigo - 3.30AM (Actual Departure- 02.20AM). And reached bombay at 5.30Am(Actual Arrival 4.25Am). Due to delay missed the next flight(Airindia) to Bhopal at 6.00AM. Due to short time between two flights I made precautions like avoided my luggage bag and took web check- in for flying to Bhopal from Bombay.
When i got the phone call from indigo on 24/03/18 - 12.50Am that my flight is delayed, I rush to the Indigo Customer service cabin and told about my next flight. The employees over there misguided me, that its not an issue and the next flight is on the same terminal. Since no luggage bag and with web check-in they have advised me to utilize the trans-in support to reach the AirIndia departure gate directly.
After reaching Bombay I did not get any support from Indigo and came to know, the Airindia flight is on the International Terminal which is around 4-5kms. Still I took an Taxi and rushed to the International terminal but could not get into the departure gate.
When i asked for some assistance from the Indigo Cabin after missing the Airindia flight, i got the reply they are also helpless and cant do anything for the Incident.
I request here to consider my difficulties and emotional stress faced by me and refund my Airfare which is lost due to Indigo Delay and Kindly make some provinces in the terms and conditions for delay more than one hour and missing of next flight.
I hope the voice of an common man will be considered and values may be respected.
Thanking You.