All the passengers had boarded the aircraft at 8:45. Flight was expected to take off at 21:05. Only at 21:45 an official in flight announcement was made that there will be a delay as there was no standby pilot available. However, a firm time by which the flight was expected to take off was not communicated. The indigo staff were simply buying time by fabricating stories. The flight ultimately took of at 23:40 from bengaluru. To top it all up, as a corporate traveler my entitled refreshments were not served after take off. (Please find attached my bp). Surprised that indigo does not have sufficient standby pilots for a busy airport like bengaluru and claims to be the apex airline provider in india. Interestingly, if me as a passenger is late to board the flight, i either end up paying a huge fee else stand a good chance to miss the flight. As a frequent 6e flyer i expect nothing short of a compensation of flight ticket + 10, 000/-
Was this information helpful? |
Post your Comment