[Resolved]  Indigo Airlines — flight delay making life miserable

My husband was travelling with my children from kolkata to delhi on 14th may 2018 by indigo to visit sweden consulate at new delhi.
Indigo pnr – jgzvkd. The morning flight was scheduled to reach delhi at 9am in the morning. But delayed 2.5hours and reached 11:30am.
In the evening the flight was schedule to departure from new delhi at 8:20pm; again it was delayed for 2 hours

This is an absolute disaster for the entire family personally and financially. There are millions of flight from kolkata to new delhi every day, much cheaper than indigo and they all run on schedule. We have paid inr48, 540 costliest among all of them, assuming great comfort and convenience indigo will provide. Unfortunately this became a biggest disaster for us. Sweden consulate is open from 8-11am. The morning flight reached at 11:30am, by the time the consulate was closed. We had to take great hardship to get our work done. Again in the evening the same story repeated. This is a great punishment for us. My husband has recovered a major surgery last month, travelling with small children. I don’t think we deserve the treatment we received from indigo today. I will never ever take indigo flight and make deliberate propaganda to my work and friends circle not to avail indigo any further.