[Resolved] Indigo Airlines — Flight delayed and missed connecting flight
G
GMNithya
from Pune, Maharashtra
Dec 16, 2014
Address: Mumbai City, Maharashtra
My flight, 6E-549 on the Friday 5th December scheduled to take off at 19:55 hrs, reach Chennai at 21:45 hrs was delayed by around 2.5hrs and reached Chennai at 00:15. My boarding for my connecting flight to Trichy IX-682 had its cut-off time for boarding as 00:30. I essentially had 15 mins to collect my luggage and run from the domestic terminal to the international terminal to catch my connecting flight. And needless to say that I couldn't make in before the boarding closed, and I was stranded in an airport at an odd hour in a city that was not my home. I hence request for remedial measures.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved
IndiGo customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment