[Resolved]  Indigo Airlines — Flight delayed and missed connecting flight

Address: Mumbai City, Maharashtra

My flight, 6E-549 on the Friday 5th December scheduled to take off at 19:55 hrs, reach Chennai at 21:45 hrs was delayed by around 2.5hrs and reached Chennai at 00:15. My boarding for my connecting flight to Trichy IX-682 had its cut-off time for boarding as 00:30. I essentially had 15 mins to collect my luggage and run from the domestic terminal to the international terminal to catch my connecting flight. And needless to say that I couldn't make in before the boarding closed, and I was stranded in an airport at an odd hour in a city that was not my home. I hence request for remedial measures.
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Aug 14, 2020
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
 
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