Address: Gurgaon, Haryana, 122022 | Website: goindigo.in |
I was to travel on 24th june from hyderabad to mumbai on indigo flight 6e 809. I had an onwards flight to udaipur from bombay. I got to know that my flight was delayed to 25th june while doing web check in on my way to airport. There has been no communication to me regarding the same. On following up with indigo they furnished a fake mail which they said was sent to me but i never recieved the same.in fact on previous evening i got a reminder from indigo regarding provision for web check in. My flight's scheduled departure was at 2.45pm. I asked the to put me in some other flight on same day but they refused when there was a glight from hyderabad which took off at 12.10noon. Since i was already on my way to airport, i had to buy ticket with jet airways for more than 12000/-. I demand full refund of money i spent on buying new tuckets as information regarding flight cancellation was not provided to me. I booked the flight 20days in advance due to low prices. I feel cheated by indigo and demand refund of amount i had to spend to buy new tickets. Was this information helpful? |
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