Indigo Airlines — Flight delayed without prior information

Address: Gurgaon, Haryana, 122022
Website: goindigo.in

I was to travel on 24th june from hyderabad to mumbai on indigo flight 6e 809. I had an onwards flight to udaipur from bombay. I got to know that my flight was delayed to 25th june while doing web check in on my way to airport. There has been no communication to me regarding the same. On following up with indigo they furnished a fake mail which they said was sent to me but i never recieved the same.in fact on previous evening i got a reminder from indigo regarding provision for web check in. My flight's scheduled departure was at 2.45pm. I asked the to put me in some other flight on same day but they refused when there was a glight from hyderabad which took off at 12.10noon. Since i was already on my way to airport, i had to buy ticket with jet airways for more than 12000/-. I demand full refund of money i spent on buying new tuckets as information regarding flight cancellation was not provided to me. I booked the flight 20days in advance due to low prices. I feel cheated by indigo and demand refund of amount i had to spend to buy new tickets.
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5623
    Pending
    12
    Resolved
    2887
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information