Address: Bangaon Motiganj Sahapara West Bengal |
Sir/Ma'am,
I booked a flight for my family members due to my PhD admission in IIT. Now we have flight on 16th July & return flight of my family members on 20th July. Unfortunately one of them ( my uncle) faced an accident and his rib cage got fractured and as per doctor's suggestions he can't travel within 1month. PNR no- BHWIPY ( Ahmadabad to Kolkata) on 20th July. And as my mother can't travel alone, so i had to reschedule her flight earlier. And now I want to cancel their tickets on 20th.
And his another flight is on 16th July. PNR no- OHGF5L e-ticket no- S46IQV (kolkata to ahmadabad) .
Name- Mr Sudipta Dutta.
I mailed to indigo attaching the prescriptions etc. According to customer care it will take 3-5 days to respond. But as the days are approaching nearby and this accident happened all of a sudden, I request you to look into this matter for quick response. Please ensure me a full refund due to such Medical situation. I'm a regular customer of Indigo. I hope to get a quick response. Please help me out. Please allow the cancellation charge waiver.
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