Indigo Airlines — Forfeiting of Amount in the account

Address: Jabalpur, Madhya Pradesh

My account no is [protected]. I had Rs 4365/- in my Indigo account as balance till recently. Today on 18/01/2015 I Found astonishingly balance as 0.00 without any prior intimation. When I checked on customer care I was told that the amount has been forfeited due to non usage for 12 months. This is ridiculous. How the Customer money can be taken by the airlines for no mistake of the customer. Kindly refund the amount to the account from which it was debited. If no reply is received within 2-3 days, I may be forced to appeal to consumer court. Let Indigo management address the issue favourably to enhance the customer satifaction. Regards Seshadri Ganesha Prasad