| Address: Rangareddy, Andhra Pradesh, 500030 | | Website: indigo |
On 2nd October we had a flight to Delhi by Indigo Airlines from Hyderabad shamshabad airport, and here's bringing to you the wonderful experience of meeting two ground staff of Indigo airlines and their foul mouthed language while being on duty at 6 am.
pooja and deepika were on duty on the ground floor of dep 23 A and while we were about to board she blatantly told us that our tickets were invalid? how can they be when the indigo counter staff has issued them?? mis - communication with the seniors appears to be the mistake on their part.they refused to even accompany us to our particular counter for stamping after the matter was cleared and just to add we were the last passengers to board not that we were late but we got late because of the careless attitude of the two staff .
I would like to add that the boasting of Indigo airlines on their part doesnt serve here.decency, courteousness and a honest attitude should be the morals on which they are recruited and trained and as I am working as a pilot with Emirates and am registering a complaint with the Emirates pilots Guild against the two staff I would like you to call for an inquiry against these two girls working and demand as to how they could speak to me and my wife in that tone.they have even further added that we could go and complain to any one and no one will do anything to them??such is the case of indigo ground staff??hearing this from two immature young ladies did the work of making me complain to you .if not taken seriously I will bring in political intervention or take this matter to the press as soon as you can reply.do you have a protocol for the staff to speak this way? Was this information helpful? | 
Thanks,
Milind