Indigo Airlines — harassment by indigo

Address: New Delhi, Delhi
Website: Goindigo.in

I paid full price for my sisters ticket and her 4yrs old daughter ticket. When she reached at the airport, the staff told her that seats where baby's can sit comfortably are not available, so she agreed and took another seats. When she reached inside the flight, somebody was already sitting on her assigned seat and that men denied to get up as he said he paid for that (Which is right, as he also paid) but my sister wasn't travelling for free even with her daughter. Cabin crew shamelessly asked my sister to hold her daughter in her lap as flight is full. Imagine this situation where her daughter who is 4 years old will be seating on her lap in middle seats. This is really dangerous and horrible experience that we had with indigo.
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Sep 07, 2017
Updated by Stark1234567
We spoke to the airline alot of times .. as per them they are still investigating the case .. despite telling them what exactly happened there.. Everytime they are just giving excuses. Need solution.
 
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