Indigo Airlines — Harrasment /Delay in Flight / Birth Certificate asked for infant

Address: Mumbai City, Maharashtra

Dear Sir, Utter harrasment has been caused my wife and son infant travelling in your flight .Firs the flight was delayed by one hr then /birth certificate asked for infant /then charged Rs 9000 for Infant child travelling./Flight was to take off at 1.45 but delayed .Very bad experience /Worst ever flight operators seen. Why dont alert message is issued urging the passengers to carry a birth certicate to all the infants/child boarding the plane. I IndiGo Passenger (s) 1 .MRS NIDHI SHARMA INFANT: KRISHNA SHARMA IndiGo Flight(s) Date Departs From To Via Flight Dep Terminal Arrives 18Feb15 12:45 Mumbai Delhi 6E 168 1 14:50 Booking Refence Status Booking Date Payment Status Q2U14Y CONFIRMED 09Feb15 Approved Sanjai Sharma [protected]